Contact Us

Our Department of Child Support Services staff is available to assist with your child support needs. Whether you are new to this process or an existing client, please find all contact information below for in person or remote assistance.

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Ways to Receive Assistance

There are multiple remote/virtual ways to connect with using the following services.

You can connect with us from home or work and eliminate the need to drive to our offices.  Use the following links to reserve your spot at the specific location you prefer to receive assistance.  A case manager will contact you by phone.

We offer virtual Interviews Monday through Friday, 8 a.m. to 5 p.m..

To schedule a  Virtual Interview .

Existing customers can find case specific information online through Customer Connect. Or submit case-specific questions online at: Customer Connect .

You may also email your case manager directly.

Escrow and Title companies are crucial partners in the effort to make families whole when it comes to monetary support. Local Child Support Agencies throughout the State of California are required to file liens and/or abstracts of judgement on any party with an active child support obligation. When a person who owes child support either sells or refinances their real estate property, the liens and abstracts of judgement guarantee child support obligations take priority which benefits children.

Please submit your request to one of the following:

Demand Desk:

Phone: (866) 901-3212

Fax: (909) 799-4953

Email: DCSSLLDemands@hss.sbcounty.gov

DCSS Office Locations
Loma Linda Child Support Office

Office Hours:
Monday – Friday
8:00a.m.-5:00p.m.
Genetic Testing:
Monday – Friday
8:00a.m.-5:00p.m.

Loma Linda Office Address:
10417 Mountain View Avenue
Loma Linda, CA 92354
Live Operator available M-F 8:00a.m.-5:00p.m.:
866.901.3212
For the Impaired – TTY Number:
866.399.4096
Fax:
909.799.4939
Email:
child.support-mbx@hss.sbcounty.gov

Family Law Facilitator Locations

The Resource Center provides assistance with family law, child support, guardianship, landlord/tenant, and small claims cases.

We Provide

  • checkedAnswer your questions regarding court processes and procedures
  • checkedReview your forms after you fill them out
  • checked Provide you with educational materials (including samples) and referrals to local non-profit organizations.

We don’t Provide

  • crossedlegal advice
  • crossedno attorney-client relationship is created as a result of any information or service provided

Conditions of Service

  • checkedAll services provided are free
  • checkedFirst-come, first-served basis
  • checkedYou must NOT HAVE AN ATTORNEY
  • checkedServices are in high-demand, so reach out as early as possible

Online

Sign up for Direct Access to Self-Help at https://DASH.sb-court .

Phone

Hours: Monday – Friday 1:00pm – 4:00pm

  • checkedFamily Law & Guardianships (909) 269-8826
  • checkedSmall Claims & Landlord/Tenant (909) 708-8606

Email

San Bernardino Child Support /Facilitator (Court)

351 N. Arrowhead Avenue
San Bernardino, CA 92415

Fontana

17780 Arrow Boulevard
Fontana, CA 92335

Victorville

14455 Civic Drive, Suite 100
Victorville, CA 92392

Barstow (Court)

235 East Mountain View Street
Barstow, CA 92311

Joshua Tree

6527 White Feather Road
Joshua Tree, CA 92252

Rancho Cucamonga, Big Bear & Needles

Offering remote services ONLY