LOMA LINDA, Calif. — The QLess Reservation System improves guest experiences and reduces wait times for child support inquiries. QLess makes it easier and assists guests with handling most of their inquiries over the telephone or via virtual meetings.
The QLess Reservation System is an innovator in customer service, allowing users to handle inquiries from the comfort of their own homes. Child Support Services is committed to creating a hassle-free experience tailored to guests’ busy schedules by providing QLess as an efficient call-back program.
Visit our website, select Contact Us, and look for the QLess tab. Once you click on the QLess tab, choose the branch that handles your case. Enter your general information and select instant phone or virtual meeting via Teams. Once you complete the check-in process online, you will be added to a queue, and a child support professional will reach out to you in ten minutes or less to assist you with your inquiry. If you request a virtual meeting, a Teams link will be emailed to you so you can see and hear the caseworker through the virtual process.
The Department of Child Support Services aims to make communication between customers and child support professionals easier and more efficient. The QLess Reservation System is just one of the ways we strive to provide the highest level of customer service.